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Yazan M. Khasawneh
P.O Box: 950467
Amman 11195, H.K of Jordan
+962 77 7778818

• 4+ years total professional experience.
• 3+ years experience in Functional (Black-box), Gray-box, and Regression Testing.
• 2+ years of experience in Automated Functional and Regression Testing using HP Mercury Quality Center (QC) and QuickTest Professional (QTP).
• 1+ year experience in Performance testing using HP Mercury LoadRunner.
• 1+ years of experience in leading the Automation Team for both offshore and onshore companies.
• Experienced in testing in most phases of the SDLC including design, implementation and evaluation phases.
• Created formal test cases and test plan based on the project documentation and the business rules.
• Developed automated tests based on requirements including handling of dynamic objects, data-driven testing and test integration.
• Responsible of maintaining Quality Center including user’s creation/privileges and QC Customization using both the Site Admin and the Customization tools.

• Operating Systems: MS-DOS, Windows 95/98/ME, Windows 2000/XP/Vista.
• Programming Languages: C/C++, SQL, HTML, VBScript for QTP/QC
• Software Applications: MS Office including Visio, Quality Center, QuickTest Professional, LoadRunner, Toad for Oracle, MS Virtual PC, MS Virtual Server.
• Databases: Oracle, MS Access (Limited experience), MS SQL (Limited experience)

2/2006 – Present: Aspire Services, Amman, Jordan
QC Automation Lead
• Managed a team of 5 personnel that handles the company’s demand of automating the testing process.
• Created process workflows as part of the company’s plan to acquire CMM Level #2 certificate.
• Documented the procedures for test development, execution, defect tracking and analysis as part of the company’s plan to acquire CMM Level #2 certificate.
• Created and delivered customized training on QuickTest Professional, Quality Center and LoadRunner.
• Provided the Manual QA Team with technical advices on best practices to execute their Black-box (functional) and Gray-box tests.
• Conducts R&D on available performance testing tools.
• Developed project test plans and allocated the resources amongst the automation projects
• Responsible for task assignments and deadlines.
• Handled the Quality Center administration and customization
• Designed, developed and executed performance tests and analyzed their results using HP Mercury LoadRunner.

12/2004 – 7/2005: Aspire Services, Amman, Jordan
Content Entry Team Lead
• Established a new team within the company that is responsible of handling clients’ requests to update their websites using CMS systems.
• Handled resources interviewing process.
• Create a comprehensive training manual for newcomers.
• Responsible of tasks planning, estimation and allocation.
• Created process documentation for the newly established department.
Note: My role in this position was in parallel with my role as an Automation Quality Analyst during the indicated period.

9/2004 – 2/2006: Aspire Services, Amman, Jordan
Automation Quality Analyst
• Researched, developed and executed automated test scripts for the tested applications using QuickTest Professional, Quality Center and Multi-Test Manager
• Reviewed other peers’ scripts as part of the scripts reviewing process.
• Investigate problems/defects and interface with other teams (onshore and offshore) on corrective actions.
• Designed both manual/automated Testcases and TestSets on Quality Center’s TestPlan and TestLab modules.
• Provided onshore consultancy services to our client
• Took part in a team that produced a new methodology that enhanced the use of UML Activity Diagram to facilitate the automation tasks with our client

5/2004 – 9/2004: Aspire Services, Amman, Jordan
Quality Analyst
• Prepared testcases based on the project documentation and the business rules.
• Executed Gray-box tests that would allow checking the correct functionality of the back-end systems
• Executed Black-box (functional) tests that would allow checking the correct functionality of the system from an end-user’s point-of-view.
• Logged test results and defects into TestDirector/Quality Center.
• Delivered training for other peers on SQL

3/2004 – 5/2005: New Dimension Computers and Trading, Amman, Jordan
Network & Support Engineer
• The company’s main product was an accounting tool for small sized businesses; the tool allows multiple users’ interaction through a LAN connection to a centralized server.
• Responsible of setting up our clients’ LAN infrastructure.
• Responsible of assembling PC desktop machines for our clients.
• Installed and configured hardware/software for MS Windows environment.
• Provided helpdesk support for 20+ small-business locations.
• Handled OS maintenance and Software/Hardware troubleshooting.

9/2003 – 12/2003: Computer Center at Yarmouk University, Irbid, Jordan
Oracle DB Developer (Trainee)
• Trained for the following topics (Developing PL/SQL Program Units, Building Internet Applications using Forms Developer, Build Internet Reports using Reports Builder).

12/2002 – 3/2003: Computer & Communication Systems (CCS), Amman, Jordan
IT Support Engineer (Trainee)
• Attended training for Windows 2000 Advanced Server.
• Handled IT support tasks including desktop machines assembly, OS maintenance and Software/Hardware troubleshooting.

8/2002 – 12/2002: King Abdullah II Design & Development Bureau (KADDB), Mafraq, Jordan
Junior Developer (Trainee)
• Participated in a team that developed a pilot project to manage resources allocation to each project using (MS Access and VB 6.0).
• Successfully tested one of my university projects that would allow rendering of complicated VRML files into 3D graphics using (VC++ 6.0 and OpenGL).
• Developed a small application that would allow the detection of MS PowerPoint on clients’ machines and install the MS PowerPoint Viewer to allow client to view presentation received on demo CDs.

CONSULTING EXPERIENCE, New York, USA (9/2004 – 10/2004)
QA Automation Analyst
• Attended a two-week intensive training session on Mercury QuickTest Professional presented by a Mercury Interactive instructor at the premises of to prepare for future projects., New York, USA (9/2005 – 11/2005)
QA Automation Analyst
• Provided manual and automated gray-box testing services for Recurring Billing (RB) System.
• Introduced a new testing methodology for the RB System built on the concept of state-machines.
• Updated WeightWatchers old WinRunner scripts according to the new testing methodology.
• Worked with a team that laid out the requirements and design for an internal testing tool for Recurring Billing (RB) System.
• Prepared and designed process flowcharts, Test Plans and Testcases on Quality Center for the new Online Store, this project introduced the use of MS eCommerce Server, MS BizTalk Server and MS SQL Database Server into the main site built with .NET platform and Oracle Database., New York, USA (2/2006 – 6/2006)
QC Automation Lead
• Provided manual and automated gray-box testing services for a new release of Recurring Billing (RB) System.
• Provided functional testing for the RB internal testing tool during the development phase and provided the developers with defects and enhancement requests using Quality Center.
• Provided support for the onshore QA team with defects regression.
• Provided support during production releases.
• Designed, implemented, executed performance testing scripts written with HP Mercury LoadRunner at Microsoft labs in Charlotte, NC for a scaled down version of production environment with 1500 web virtual users.
• Took over the task of leading the QA automation effort both on (as their consultant) and Aspire Services (as an offshore IT service provided).

• Microsoft Networking Essentials
• CCNA 2.0 (The four semesters)
• Oracle 9i: Developing PL/SQL Program Units
• Oracle 9i Forms Developer: Build Internet Applications.
• Oracle iDS Forms: Build Internet Applications II.
• Oracle iDS Reports: Build Internet Reports.
• QuickTest Professional

• Preparing for Mercury Interactive Certified Product Consultant/CPC on QuickTest Professional.
• Preparing for Mercury Interactive Certified Product Consultant/CPC on LoadRunner.
• Introduction to SQL

1998-2003 Yarmouk University Irbid - Jordan
Bachelor's Degree in Computer Engineering

Note: Proofing documents are available upon request; soft copies are available on (

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